We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouses in the Pacific will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
looks just like photo, super cute
A little small but very cute
it got here pretty quickly and was in perfect condition. suuuuuper cute! highly recommend this store ♡
They came exactly like the picture and they're very cute!
Super cute and is exactly as pictured!
took over 30 days or close to it I really don't remember but it didn't go over 2 months will buy again from store. very well detailed. price is good
I love this pin, my fav character :)
its very nice, although my melodys pink part is a bit neon but i dont mind. i like my purin one better ^_^
this pin was brighter than the picture and the surface is uneven and a little bubbly. it isn’t noticeable, though, so i’m happy! good pin
Took 3.5 months but it made it. Thank you.
just like picture! so cute <3 took SO LONG to ship tho :/
came pretty quickly considering the pandemic going on, very cute!! i put them on my kanken
Came super fast , so cute
I loved it!!!!!
Cute but it has many weird bumps on it
Came so fast !!
exactly like the picture :)
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods